Computer battery problem

[keithmantle]

I have a Sony VAIO VGN-NR11S/S laptop, the battery will not charge and on clicking on the battery icon in bottom right corner the drop down box says NO BATTERY IS DETECTED, I've tried a couple of things on the Sony site (System config and ISB utilities) but no joy any ideas you IT wizards ?

[roger bayliss]

Try cleaning the contacts on the battery and laptop Keith as a thought


Could try this
https://us.en.kb.sony.com/app/answers/detail/a_id/43954/c/65,66/kw/battery%20not%20detected