TVS Website

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Re: TVS Website

Postby Paul Creasey » 27 Jun 2010, 11:05

WHAT!!!!?..............our kid NOT justifying the price for a piece of elctronic kit? (Meldrew mode "on") - I don't BELIEVE it!! - (Meldrew mode "off").
Anyway, I've had a play with my cookie thingy - even going to "Accept all Cookies" - and I'm still getting the same "cannot display the webpage" message.
Darned good job the website in question is nothing to do with Drums or Vulcans!
Regards
Paul
Paul Creasey
 

Re: TVS Website

Postby petercreasey » 27 Jun 2010, 12:17

Paul Creasey wrote:WHAT!!!!?..............our kid NOT justifying the price for a piece of elctronic kit? (Meldrew mode "on") - I don't BELIEVE it!! - (Meldrew mode "off").
Anyway, I've had a play with my cookie thingy - even going to "Accept all Cookies" - and I'm still getting the same "cannot display the webpage" message.
Darned good job the website in question is nothing to do with Drums or Vulcans!
Regards
Paul


Ah.... a subsistence computer user too :lol:
petercreasey
 

Re: TVS Website

Postby Paul Creasey » 27 Jun 2010, 16:32

Yep!..........not MEAN..........just CAREFUL!! :roll:
Paul Creasey
 

Re: TVS Website

Postby Simon Underwood » 28 Jun 2010, 19:43

Hi Terry,

Just a thought- there may be a problem with the DNS (Domain Name Service) server that your Internet Service Provider uses. What this should be doing is translating the TVS domain name into the actual IP address of the server that's hosting the website.

One way to check this is to go to the command prompt on your computer, and type 'ping www.specialtyproducts.com' (note spelling of 'specialty').

This will then try to talk to the site, and will display the IP address. Make a note of this. It will probably time out, but that doesn't matter.

There's several sites on the web that, if you put the IP address in, they will give you a list of other sites that are hosted by that IP address. Try and access one of those. If you get the same message, that's probably the problem. You'll need to contact your ISP and inform them of this.

Paul, this probably applies to you as well. Even if you don't have the same ISP as Terry, yours could well be using the same DNS server.

I got this info from a networking course I did a couple of years ago, so I could be wrong, but it's worth a try.

Cheers,

Simon
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Simon Underwood
 
Posts: 142
Joined: 29 Sep 2009, 10:55
Location: East Sussex

Re: TVS Website

Postby Tab » 29 Jun 2010, 08:50

Hi Simon,

Thanks for your reply - I've tried this and can access the other 'specialty' product sites but still cannot find the TVS site!
Tab
 

Re: TVS Website

Postby Simon Underwood » 29 Jun 2010, 09:51

Oops- should have been 'ping www.tvsspecialtyproducts.com'

Cheers,

Simon
User avatar
Simon Underwood
 
Posts: 142
Joined: 29 Sep 2009, 10:55
Location: East Sussex

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